Hourglass IT Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.hourglassit.com/ (the "Site"). Please read this policy carefully. By using the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our Site:
1.1 Personal Information
- Contact Information: Name, email address, phone number, and other contact details that you voluntarily provide through forms or when communicating with us.
- Account Information: If you create an account with us, we may collect your username, password, and other relevant details.
1.2 Non-Personal Information
- Usage Data: Information about how you use the Site, such as your IP address, browser type, device information, pages viewed, time spent on pages, and referring URLs.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect data on your browsing behavior.
2. How We Use Your Information
We may use the information we collect from you for various purposes, including:
- To Provide and Improve Services: To process your requests, manage your account, and improve the functionality and user experience of our Site.
- To Communicate with You: To send you updates, newsletters, marketing materials, or respond to your inquiries.
- To Analyze and Enhance the Site: To understand how visitors use our Site and to make improvements.
- To Comply with Legal Obligations: To fulfill any legal obligations, including but not limited to, complying with applicable laws and regulations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, email delivery, or analytics services.
- Legal Compliance: We may disclose your information if required by law, to protect our rights, or in response to a legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our Site. You can choose to disable cookies through your browser settings, but this may affect the functionality of the Site.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your information.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children's Privacy
Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Hourglass IT Solutions
Email: info@hourglassit.com
Phone: +91 86109 00368
Address: No 88, Anmol Palani, 3rd floor, G N Chetty Road, Parthasarathi Puram, T. Nagar, Chennai - 600 017.